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What our customers say about us!

You've never ordered with us before and would like to learn more before your purchase? No problem at all!

Many of our customers have already shared their experiences and rated fashionette through the independent provider Trustpilot. These reviews are influenced by many factors, such as shipping or customer service. Naturally, an ordered item can also be reviewed.

The Trustpilot portal gives you the opportunity to evaluate our service by awarding stars – with five stars representing the highest level of satisfaction. We use this feedback to help you make informed purchase decisions, and to constantly improve our fashionette service!

2503 Reviews
I love my new bag, lovely soft leather and lots of room for everything. Arrived quickly and beautifully wrapped so glad I purchased. Would definitely recommend.
24.01.2022 - 11:52
Fast delivery, very good quality, great choice and nice prices!:)
23.01.2022 - 21:14
Perfect. Lovely handbag and belt, great price and quick delivery
23.01.2022 - 20:11
Excellent customer service and quick delivery service 👏
23.01.2022 - 17:48
Service from fashionette and the quality of their product is excellent. Only shame the same couldn’t be said for their delivery partner. I tracked my parcel two days after it was supposed to have been delivered and was saying that the parcel was still at the border crossing. Only to receive message from UPS stating they have attempted two deliveries and failed. There was no card left behind so obviously very upset after waiting two days for it rang them and was told that the parcel is still at border crossing. Not sure if they would have charged extra or made me collect but the whole process definitely felt misleading and cussed unnecessary upset.
23.01.2022 - 16:45
My new bag is exactly what I expected! The parcel even was sent earlier, highly recommended!
23.01.2022 - 13:19
Good price and easy to order. Delivery within the expected time stated on the website too.
22.01.2022 - 15:17
Super happy 😃
22.01.2022 - 11:28
I loved 🥰 very conformable
22.01.2022 - 10:24
I have just ordered for the first time from this site. My daughter had asked for a Michael Kors bag for her birthday. After doing a search online I came across this site and the price of the bag was £130 cheaper than elsewhere. I decided to give it a go and paid using paypal. I needed the bag in two weeks time. Fashionette kept me updated with the delivery and then there was a small delay but the bag arrived a week later after ordering. It arrived in perfect condition all in tissue and boxed as you would expect and my daughter is thrilled with her bag. I can definitely recommend Fashionette and I would order from them again. Thank you 😁
22.01.2022 - 08:11
I love the bag !
21.01.2022 - 22:32
Delivery was prompt and excellent. Always good from fashionette!
21.01.2022 - 21:56
Excellent service
21.01.2022 - 19:11
I got the wrong size for a second time!!! And still waiting to hear back from customer service!! Quite ridiculous
21.01.2022 - 17:45
I purchased a bag from fashionette. It arrived very soon and was well packed. Thanks. Will use this website if I find other nice bags.
21.01.2022 - 17:37
Excellent. Very fast shipping too.
21.01.2022 - 16:32
The cancellations are too much, for example I will be waiting for my orders later to be told it is cancelled due to technical problems after a whole week and sometimes too, you will say out of stock and you will cancel it but the items will still be in the your system that is what am not satisfied rather than that everything is on point.
21.01.2022 - 15:04
Partner is very happy with his purchase. Very good presentation
21.01.2022 - 06:57
Good experience with Fashionette. Excellent price, arrived quickly and just as described. I would use them again and would recommend them. I didn’t have any call to interact with Customer Service so cannot comment on them and the problems some customers have reported having.
20.01.2022 - 22:22
Ordered a size 6 mini Ugg boots and was sent a size 7. Called and spoke to customer service who just said ‘ oh you need to return them then ‘ they don’t have any other sizes left in stock. Unhappy customer
20.01.2022 - 20:15